Tangible and intangible benefits from integrating sustainable practices into their operations have
long been on the agenda at many media organisations. But, for decades, their environmental, social
and governance activities have been disconnected and not working in tandem with core strategy.
Organisational leadership still takes a fragmented, reactive approach – often launching ad hoc off-
the-cuff initiatives to increase “green” credentials, mostly to comply with regulations, consumer
sentiment or to deal with emergencies – rather than treating sustainability as an issue with a direct
impact on business results1.
That’s inadequate in the current business landscape. Sustainability is no longer just a buzzword; it’s
a critical component of modern business strategy. Consumer attitudes towards the environment
have been rapidly changing over the past decade – even if voices challenging this trend don’t ebb
away and possibly even become louder in some societies – bringing the desire to be sustainable to
an all-time high. With good reason, people are becoming increasingly conscious of their role in
protecting the planet. It’s not just consumer attitudes changing – legislation is evolving too. With
the aim of protecting consumers from misleading practices and helping them make better2
purchasing choices, the European Union (EU) has banned greenwashing and making generic
environmental claims which lack proof.
https://www.europarl.europa.eu/topics/en/article/20240111STO16722/stopping-greenwashing-
how-the-eu-regulates-green-claims
Becoming a net zero business is highly attractive to investors and shareholders but also to current
and prospective employees, customers, regulators and the wider public.
Meaningful carbon emissions reduction is achievable today. Open access to emission data is the
common and obvious first step towards becoming a more sustainable industry. The latest State of
Sustainable Advertising Report presents the average grams of carbon emissions per 1,000
impressions (gCO2PM) by country across three digital channels: display, app, and streaming. Wide
ranges of gCO2PM are common, with some countries averaging in the low to mid 200s and others as
high as 700+ for selected channels (Web Display, Streaming Video, App Display)15.
Where such challenges arise, opportunities also lie: Cognizant estimates that in EU countries,
sustainability spending in the Media and Telecom sectors will increase by 3.5 times between 2018
and 2030 and is expected to see a year-over-year growth of over 12% between 2025 and 2030. The
opportunity going into 2025 is clear: meaningful carbon reduction is achievable today by taking
initial steps and begin leveraging available data and tools to simplify supply paths, complexity and
selecting the right partners, service integrators and vendors3.
The sustainability stage is set: it has captured the hearts, minds and wallets of most executives, and
now organisations are breaking out of their comfort zones to collaborate with partners, service
integrators, suppliers and even competitors to advance the sustainability agenda. Within the media
industry, the estimated global carbon dioxide emissions in Video Streaming alone contribute to 2%
(the figure is based on an allocation method used by the source) of total GHG emissions10 and a
single box office movie, with a production budget of US $70M, will require 20M trees annually to
absorb the humongous amount of CO2 emissions released1. In an era when transparency,
accountability and responsibility not only matter but are of paramount importance, these industries
are rapidly striving to align their business value with the sustainability agenda. The number of firms
expecting a positive financial impact from improving environmental sustainability will double in the
next two years3. We have identified this set of advantages from a higher level of sustainability:
Enhancing brand reputation – today’s consumers, especially younger generations, are
increasingly aware of and concerned about and value sustainability. This translates to a
preference for brands that align with their values. In a crowded market, sustainability
practices can set a media organisation apart from its competition. Advertisers and
consumers seek platforms that reflect their own commitment to sustainability. Increasingly,
skilled hires often prioritise companies which implement sustainable practises. Employees
are more likely to stay with a company that aligns with their values and demonstrates a3commitment to making a positive impact on the environment.
Operational efficiencies – Implementing energy-efficient technologies and reducing waste
can lead to significant cost savings. Sustainable practices often involve better resource
management, which can improve overall operational efficiency. Implementing sustainability
initiatives often leads to operational efficiencies, such as energy usage reduction, water
conservation, and waste management improvements. These efficiencies can significantly
reduce costs over time, positively impacting the company’s reputation.
Revenue opportunities – Sustainability attracts high-value advertisers who are often willing
to pay a premium for products and services that are sustainably produced, thus allowing
media organisations to command premium rates. Advertisers are willing to pay more to be
associated with media that emphasises eco-friendly practices, driving up ad revenue.
Sustainability can open new markets and revenue streams such as eco-friendly advertising
partnerships and use of sustainable and re-usable methods, material and frameworks within
established partnerships.
Trust and loyalty – Consistent and genuine sustainability efforts build trust with audiences
and stakeholders. This trust translates into long-term loyalty and a positive brand image.
Employees are increasingly motivated by their company’s commitment to sustainability.
This leads to higher job satisfaction, better retention rates, and increased productivity.
Risk management – Sustainability practices help companies anticipate and react to
environmental, social, and regulatory risks. By addressing these risks proactively, companies
can avoid potential fines, legal battles, and reputational damage.
Media organisations that prioritise and can demonstrate a commitment to sustainability practices
can attract this growing demographic and build stronger lasting relationships with their audience,
leading to higher engagement and loyalty. Furthermore, by showcasing robust sustainability
practices, media organisations can attract premium partnerships. These advertisers are willing to
invest more in platforms that enhance their own sustainability credentials.
From a Cognizant survey of 3,000 executives across a range of industries we discovered
sustainability is nearly always at the top of the CEO’s agenda, a formal strategy is typically in place in
the organisation, and senior management are embedding it in programmes and business practices.
Furthermore, a large share of executives reaffirmed that they are pursuing value creating activities
related to sustainability and integrating the organisational value drivers – mission and values,
systems and processes, internal and external leadership, and organisation operating model – that
support such initiatives4.
Make no mistake, capturing sustainability’s full value potential is a complicated journey – a company4
must first baseline its performance on sustainability issues and then formalise a portfolio of
initiatives to create value within those elements covering internal operations, supply chain as well as
products and services – figure 1.
While many companies understand the impact of their own operations on issues from carbon
emissions to ethical resource utilisation, they often have little or no understanding of the impact of
the entire value chain 4 . Furthermore, most organisations do not actively seek opportunities to invest
in any area of sustainability 6 and therefore miss potential growth areas.
As the media sector prioritises the sustainability agenda, there are specific areas as well as tactics
that are worth considering to fast-track organisations towards meeting net-zero objectives:
Sustainable content creation – adoption of eco-friendly production practices, such as using
renewable energy sources and reducing waste during production. At the same time creating
content that educates audiences about sustainability issues and promotes these eco-friendly
practices.
Sustainable operations – investment in energy-efficient technologies and practices to
reduce the carbon footprint of organisational operations and implementation of recycling
programmes, reduction in use of single-use plastics in offices and on production sites paired
with optimising power use.
Community and industry engagement – collaboration with sustainability-focused
organisations and marketeers to amplify organisation’s messaging. Social media campaigns
that encourage audiences to engage in sustainable practices.
Leveraging technology – harnessing the power of emerging technologies such as GenAI,
machine learning, cloud services or Blockchain 16 in use cases such as the Albert programme
and Green Production Drive to track and reduce carbon footprint. In all cases technology5
must be adopted pragmatically, for example understanding the embodied impact of the
technologies being used, like the energy required to train AI models and well as run them.
Media supply chain – deeper understanding of the environmental impact of the total value
chain. DIMPACT has undertaken work to understand the impact of digital products, services
and processes, and therefore sources of emissions. This generally involves a complex chain
of data centres and software-as-a-service providers, network operators, and consumer
electronics manufacturers. As part of ECOFLOW, we have mapped this out – outlining the
industry, the opportunities for reductions, and the current state of engagement across the
industry.
Engagement with suppliers and service providers – the supply chain in a streaming media
company encompasses the entire process of creating, managing, and delivering digital media
content to consumers. This includes the people, organisations, audio and video assets, data,
infrastructure, and processes involved in preparing content for distribution. Based on
Cognizant's insights on AI, media, and telecom industries 3 as well as sustainable business
practices, a structured qualitative approach has been developed on how to effectively
engage with suppliers and service providers to drive transparency and sustainability
outcomes along the following key thematic areas 4 .
Data from Tentpole Productions showed the average carbon footprint of 3,370 metric tons – or
about 33 metric tons per shooting day. Large films tend to have a carbon footprint of over 1,000
metric tons, while medium and small films of about 750 and 400 metric tons respectively13.
What would more sustainable content production involve? - Using energy-efficient equipment,
reducing travel by adopting virtual collaboration tools, and minimising waste on sets not only lower
carbon emissions but also appeals to audiences who value environmentally responsible productions.6
There has been a radical shift in viewing habits: Streaming services like Netflix, Disney+, and Amazon
Prime Video have changed how viewers consume content – traditional TV schedules are no longer
the norm. This shift has further closed the gap between media companies and their consumers,
resulting in user personalisation and data analytics Streaming services have mastered data analytics
to understand viewer preferences. They curate content based on individual behaviour, providing
personalised recommendations. Advertisers should benefit from this personalisation, reaching
audiences with relevant ads that resonate and cost-effective advertising. Moreover, ad-supported
streaming tiers offer cost-effective ad placement opportunities. Brands can reach engaged
audiences on popular platforms, expanding beyond traditional TV channels6.
GARM and Ad Net Zero recently launched standards to measure Ad carbon emissions. Although
regulations are not a direct solution to climate emergency, a common usable framework will lay the
foundations for the industry’s transition into a more sustainable future 5 . Pioneers and early adopters
stand big to reap from these key business values:
Driving customer engagement: Sustainable advertising can enhance consumer engagement
by aligning with their values and promoting positive brand perception.
Achieving brand loyalty: Highlighting sustainability efforts in advertising can build brand
loyalty and attract environmentally conscious consumers.
Cost savings and new revenue opportunities: Effective sustainable practises reduce energy
consumption and waste thus optimising operational costs and freeing up capital for re-
investment while simultaneously attracting new partnerships with eco-friendly brands.
Regulatory compliance: Positioning at the spear tip of innovation in sustainability ensures
regulatory compliance and long-term viability by avoiding costly penalties and reputational
impact.
From our interviews with media executives – we often find that even low hanging fruit is not fully
exploited in the drive for improved sustainability, either because of a lack of awareness or pressure
to deliver new features instead. As an example, one executive identified that if code inefficiencies
were removed from some applications in their streaming environment, then most likely smaller or
fewer servers would be required – delivering financial savings as well as the sustainability
improvement.
Energy efficiency in data centres: Data centres are significant energy consumers. Together
with data transmission networks that underpin digitalisation accounted for around
330 Mt CO2 equivalent in 2020 (including embodied emissions), equivalent to 0.9% of
energy-related GHG emissions(or 0.6% of total GHG emissions) 17 . Prioritising energy-
efficient hardware, optimising cooling systems, shutting down servers no longer used, and7
using credible renewable energy sources can drastically reduce the carbon footprint.
Optimising Content Delivery Networks (CDNs): Improving the efficiency of CDNs can reduce
energy consumption. Techniques like caching, load balancing, and using edge servers closer
to end-users can minimise the energy required for data transmission.
Sustainable software development: Developing software that is optimised for energy
efficiency can contribute to sustainability. This includes writing efficient code, reducing
unnecessary data processing, and optimising algorithms for lower energy consumption.
Consumer awareness and engagement: Educating consumers about the environmental
impact of their streaming habits and encouraging sustainable practices, such as choosing
lower resolution options or streaming during off-peak hours, can collectively make a
significant difference.
Use of renewable energy: Transitioning to renewable energy sources for powering data
centres and other infrastructure is crucial. This not only reduces carbon emissions but also
aligns with the UN’s Sustainability Development Goals.
Lifecycle management of devices: Since a significant portion of emissions comes from
devices used for streaming, promoting the use of energy-efficient devices and encouraging
repairing, proper disposal and recycling can help reduce the overall environmental impact.
Collaboration and industry standards: Working with other companies and industry bodies
to establish and adhere to sustainability standards can drive collective progress. Initiatives
like the Greening of Streaming association can facilitate sharing best practices and
innovations.
We believe that the trend is clear. More and more media organisations will take a mid to long term
strategic view of sustainability. They will continuously incorporate green considerations with key
value creation levers that drive returns on investments, growth and risk management, as well as key
organisational elements that support the levers1.
A sustainability strategy underpinned by a strong business case has the potential to enhance the
company brand, improve both employee and audience satisfaction, optimise the organisations
processes and drive down cost. In addition, leveraging emerging infrastructure capabilities and
platforms can generate unique insights for the business. Succeeding likely requires partnering with
service orchestrators who can help shape strategy that envisages a wider ecosystem around the
organisation necessary to maximise business value of sustainability opportunity.
1. https://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/sustainability/pdf8s/putting_it_into_practice.pdf
2. https://www.europarl.europa.eu/topics/en/article/20240111STO16722/stopping-
greenwashing-how-the-eu-regulates-green-claims
3. https://www.cognizant.com/uk/en/documents/how-can-ai-help-paint-media-and-
telecom-greener.pdf
4. https://www.cognizant.com/en_us/insights/documents/deep-green-business-
sustainability-wf1511601.pdf
5. https://digiday.com/marketing/garm-and-ad-net-zero-launch-new-standards-to-
transform-carbon-emission-measurement-in-media/
6. https://inform.tmforum.org/research-and-analysis/proofs-of-concept/the-
environmental-impact-of-streaming-has-long-needed-addressing-and-now-there-is-
a-solution
7. https://tech.ebu.ch/docs/r/r170.pdf
8. https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-
english-language/
9. https://www.motionpictures.org/2020/12/the-sustainable-production-alliance-
celebrating-the-green-production-guides-10-year-
anniversary/#:~:text=The%20resources%20on%20the%20site,memo%20templates%
2C%20and%20case%20studies
10. https://www.csimagazine.com/eblast/Digital_Editions/Autumn_2022/CSIAutumn20
22.pdf
11. https://www.bbc.co.uk/news/business-62051070
12. https://www.epa.gov/energy/greenhouse-gasequivalencies-calculator
13. https://greenproductionguide.com/wp-content/uploads/2021/04/SPA-Carbon-
Emissions-Report.pdf
14. https://www.europarl.europa.eu/topics/en/article/20240111STO16722/stopping-
greenwashing-how-the-eu-regulates-green-claims
15. https://www.mint.ai/blog/sustainability-in-advertising-2024-is-the-year-for-action
16. (PDF) Research on Blockchain Technology and Media Industry Applications in the
Context of Big Data (researchgate.net)
17. https://www.iea.org/energy-system/buildings/data-centres-and-data-transmission-
networks